“Networks and Effective Flow of Knowledge: how knowledge sharing tools maximise success in the working environment”
A few highlights for me from his speech were:
- Can’t collect and document everything–and even if we did this still would make it used and useful–what we need to do is to find a balance between collecting knowledge and connecting people
- We all learn, but what is needed often in organisations is to make learning more systematic
- Knowledge management has to be designed and done in service of an organisation’s results
- We think we know best, but if we take time to listen to others we may learn a lot and end up knowing and doing better
- We need to not always try to (re)invent the wheel but to ask the questions- “do we know whether anyone does this in our organisations? ” what are our strengths and areas to improve?’
- We need to learn from others–sometimes we can even learn from others/other sources which we might not expect.
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